Article 1 – Seller Identity

Fiora Boutique
Email: info@fiora-boutique.com
Website: fiora-boutique.it

Article 2 – Applicability

These terms apply to all orders placed through fiora-boutique.it. By purchasing on our website, the customer fully accepts these terms.

Article 3 – Orders and Prices

All prices are in euros and include applicable VAT. Fiora Boutique reserves the right to change prices without prior notice. The price applied is the one shown at the time of purchase.

Article 4 – Shipping

Shipping is free. Estimated delivery times are 5–10 business days from the order date. Every shipment includes a tracking number.

Article 5 – Right of Withdrawal

The customer has the right to withdraw from the contract within 15 days of receiving the product, without providing any reason. To exercise this right, please contact Fiora Boutique by email at info@fiora-boutique.com within this period. Return shipping costs are at the customer's expense.

Article 6 – Refunds

Refunds will be processed within 14 days of receiving the returned product, via the same payment method used for the purchase.

Article 7 – Warranty and Conformity

Fiora Boutique guarantees that products conform to their description and applicable regulations. Any defects must be reported within 10 days of delivery by email to info@fiora-boutique.com.

Article 8 – Payments

We accept: Visa, Mastercard, PayPal, Apple Pay, Google Pay. All transactions are processed through an encrypted SSL secure connection.

Article 9 – Privacy

Personal data provided during purchase is processed in accordance with EU Regulation 2016/679 (GDPR). For more information, see our Privacy Policy.

Article 10 – Applicable Law

These terms are governed by applicable law. For any disputes, the competent court is that of the consumer's place of residence.